For now, we do not have a workaround for this, but our developers are aware and are trying to come up with a solution." "This is an issue that most VPN services suffer from. Here's a quote from the last email they sent me on this: NordVPN tech support has escalated the case for me and they told me the same thing, that it is a widely known issue that has persisted for years and Microsoft has yet to fix it, and NordVPN has been trying to create a workaround but thus far they have Here are just a few of the many threads I found about this:ĥ. I have seen well over a hundred posts from tech managers about this to date. There are a great many posts in a lot of threads online, including in TechNet, about others having issues using Outlook, OneNote and OneDrive with a VPN. Often problematic with a VPN as well, in addition to Outlook)!Ĥ. The issue is ONLY with Outlook in Office 365 (I have not tried using OneNote or OneDrive but other reports suggest those are And before I uninstalled Outlook 2010 stand-alone, that worked like a top on this machine with the VPN running, as well.
And 100% of everything else on this machine runs like a top even with the VPN connected (including Word and Excel in Office 365, and including very demanding apps like Adobe Premiere Pro and doing uploads of large video files,Įtc, etc). It always "eventually" completes all actions, and occasionally it does so within seconds as it's supposed to (there is no rhyme or reason as to why is occasionally works properly). The issue is that there is a massive "lag" of up to five minutes in "most" instances to do simple things like open Outlook and load the profile or create a New email There is not a question of connecting or of Sending/Receiving etc. I have tested this on three machines now and the problem is consistent - all running Windows 7.ģ. In the past I have always used stand-alone installations of Office/Outlook with no problems whatsoever ever.Ģ. I am using perhaps the largest and most advanced Exchange hosting service, who I've used for fifteen years.
I should probably clarify and update a few things:ġ. Should I bite the bullet and go for the stand-alone version of Office 2016 and put it on my three machines and call it a day? The only thing left I can even think to try is to adjust the MTU setting, which is a bit above my knowledge level and which I don't have a lot of hope in at this point, but I can dig into it if it mightĪny suggestions? Or is this really hopeless? Location awareness service" doesn't help either. (I already tried going to TCP, I don't use CyberSec, and "restart the network Other than that, I'm apparently out of luck. They tell me to input an address into the Default Gateway and that doesn't seem to do a thing.
It will not be viable to upgrade to go to Windows 10 for at least a few months.
I'm still running Windows 7 on all my machines. The VPN service I use is NordVPN, which I assume is about as good as it gets based on a lot of posts on forums by techs having the same issue - and that's myĬoncern: I'm finding a ton of techs posting issues with Office 365 and especially Outlook when using a VPN, especially with Windows 7 though some also with Windows 10. I'm running a business and know better than to operate on a hotel's Internet with using the VPN. Outlook takes forever to load and open the profile even if there's next to no new messages to sync and, worse, it takes forever to send an email - it says "Preparing to send/receive" and "Trying to connect" when it had already been connected. The service gives me excellent speeds and stability and I'm on Ethernet.Īll works like a top (I can even do video production here and upload videos really fast.) I'm living at a hotel and must use the VPN.
I've been testing Outlook in Office 365 (Outlook 2016 it seems) and so far I cannot get it to behave even well enough to be usable when on a VPN.